Contact Information
IT Service Desk
3rd floor, Healey Library
617.287.5220
ITServiceDesk@hnjqy.net
Change your password or reset a forgotten password 24/7
Hours of Operation
Monday through Friday 9 a.m. to 5 p.m.
Note that we are closed most holidays and when the Healey Library is closed.
WISER / Blackboard / Online Courses
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Blackboard |
24/7 |
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Blackboard |
617.287.3074 |
Normal business hours |
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Blackboard |
617.287.5220 |
See Service Desk above |
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WISER support |
617.287.5220 |
See Service Desk above |
Classroom Technology Support
| McCormack AV Office: M-2-112 Provides services and equipment to the McCormack, Science, and Library buildings |
617.287.5965 |
Mon-Thur: 8 a.m.–10 p.m. |
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| Wheatley AV Office: W-1-039 Provides services and equipment to Wheatley Hall, including Snowden Auditorium. |
617.287.5966 |
Mon-Thur: 8 a.m.–10 p.m. |
Vivian Tran |
| University Hall AV Office: Y-1-1032 Provides services and equipment to University Hall |
617.287.7191 |
Chris Rennie |
Computer Lab Support
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General Lab Support: |
617.287.4883 |
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Adaptive Lab: |
617.287.5227 |
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Graduate Lab: |
617.287.5272 |